Cairo Airport – Lost Luggage Problems

Twelve years ago, I penned the following piece in response to a recurring problem we faced—guests arriving without their checked-in luggage.  Instead of crafting a fresh write-up, I’m revisiting this post due to recent events.  In the past week, three more guests arriving at Mara House have once again experienced the inconvenience of not having…

Kudos to Egypt Air

Exceptional Service at Luxor Airport: A Journey of Kindness and Assistance As a hotel owner in Luxor, Egypt, I frequently hear lovely stories of kindness and generosity.  Today I want to tell you about a heartwarming experience of my own at Luxor Airport and with Egypt Air, emphasising the exceptional service from the manager of…